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Can I have a sample order for led light?
Yes,we welcome sample order to test and check quality,Mixed samples are acceptable.
What about lead time?
It depends on the product type and quantity, please communicate with the sales directly.
ODM or OEM is accepted?
Yes,we can do ODM&OEM,put your logo on the light or package both are available.We own two professional factories and can accept all your customized needs.
Do you offer the guarantee for the products?
Yes,we offer 2-5 years warranty to our products.
How do you ship the goods and how long does it take to arrive?
We could ship you goods by Sea/Air/Train DDP shipping, express like FedEx, UPS, DHL, ARAMEX, etc, if you have your own forwarder in China, we could ship the goods to your forwarder directly, we will tell you the shipping time and the cost for your kind reference after we confirm the quantity you need, there will be definitely a best shipment for you.
How is the after sales service?
We have a professional team which is in charge of after-sales service,also a service hot-line dealing with your complains and feedback.
Do you test all the goods before delivery?
Yes, We have 100% test before delivery and we will test the goods twice under the surveillance cameras, the first time is after production and the second time is before packing your goods, and in the same time we will take the detailed photos of your goods for your checking.